FAQ - Frequently Asked Questions

🚚 Shipping & Delivery

How long does shipping take?
We offer FREE shipping to all United States. Orders are processed within 1-3 business days and delivery takes 5-7 business days.

Do you ship internationally?
Currently we only ship within the United States with free shipping.

💎 Products & Quality

Are your products good quality?
Yes, all our products are carefully selected. We offer authentic S925 sterling silver jewelry, high-quality materials, and a 30-day satisfaction guarantee.

Is the S925 silver jewelry real?
Absolutely. All our jewelry marked as S925 is certified authentic sterling silver.

🔄 Returns & Exchanges

Can I return a product?
Yes, we offer returns within 30 days of purchase. The product must be in original condition.

How do I process a return?
Contact us through our support email and we'll guide you through the return process.

💳 Payments

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for your convenience.

📞 Contact

How can I contact you?
You can contact us through our contact page or by sending an email to our support team.